Privacy Policy

1. Introduction

This Privacy Policy explains how Jerwell Energy Consulting, LLC ("Jerwell Consulting," "we," "us," or "our") collects, uses, and protects information when you visit jerwellconsulting.com, contact us, book a consultation, or interact with our website chat widget or messaging services. By using our website or services, you agree to the practices described here.

2. Information We Collect

Information you provide to us

We collect information you voluntarily give us, including your name, business name, email address, phone number, and the content of any message, inquiry, or appointment request you submit through our website, chat widget, booking tools, or by email or phone.

Information collected automatically

When you visit our website, we may automatically collect limited technical data such as your device type, browser, IP address, pages viewed, and referring source. This helps us understand site performance and improve our services.

3. How We Use Your Information

• To respond to your inquiries and provide customer support;
• To schedule, confirm, and follow up on consultations or appointments;
• To send service-related and customer-care communications you have requested;
• To operate, maintain, and improve our website and services;
• To comply with legal obligations and protect our rights.

4. SMS / Text Messaging

If you provide your mobile phone number and opt in, we may send you customer-care and service-related text messages (for example, replies to inquiries, appointment coordination, and follow-ups on an existing request). Message frequency varies based on your interactions. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for assistance.

5. How We Share Information

We do not sell your personal information. We may share information only in the following limited circumstances:

• Service providers. We use trusted third-party providers (such as our messaging, scheduling, and customer-relationship-management platforms) solely to operate and deliver our services. These providers are bound by confidentiality obligations and may not use your information for their own marketing.
• Legal requirements. We may disclose information if required by law, subpoena, or to protect the rights, safety, or property of Jerwell Consulting, our customers, or others.

As stated above, text messaging opt-in data and consent are excluded from all sharing and are never provided to third parties or affiliates.

6. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, and to opt out of certain communications. To exercise these rights, contact us using the details below. You can opt out of text messages at any time by replying STOP.

9. Cookies & Tracking

Our website may use cookies and similar technologies to remember preferences and measure site performance. You can control cookies through your browser settings; disabling them may affect some site features.

10. Third-Party Links

Our website may link to third-party sites or services we do not control. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

11. Children's Privacy

Our website and services are intended for business owners and individuals 18 years of age or older. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or your information, contact us: